1. Introduction

This Privacy Policy is applicable to the Teyo app, which is designed specifically for users who are 18 years of age or older. By using the Teyo app, you signify your agreement to the practices and terms described in this policy. Our commitment is to ensure the utmost protection of your privacy while you enjoy the services provided by the Teyo app.

2. Information We Collect

2.1 Personal Information

When you register an account with Teyo, we collect personal information including your name, email address (Teyodevteam@opsmails.com will be used for communication and account - related matters), and date of birth to verify that you meet the 18+ age requirement. Additionally, we may collect other details essential for the registration process, such as a unique username you choose.

2.2 Payment Information

For in - app purchases, we gather payment information. This can include credit card numbers, expiration dates, CVV codes, as well as details related to other payment methods like PayPal or digital wallets. We work with trusted third - party payment processors to ensure the security of this sensitive data. The payment information is solely used for processing your in - app transactions, such as buying premium features, virtual goods, or subscribing to exclusive services within the Teyo app.

2.3 Usage Information

We collect data about your interactions with the Teyo app. This encompasses the features you frequently access, the amount of time you spend on different sections of the app, your actions like clicking buttons, sharing content, or interacting with other users. For example, we track how often you use the chat feature or the number of times you view a particular type of content. This usage information helps us enhance the app's functionality, improve user experience, and personalize the content presented to you.

2.4 Device and Log Information

Details about the device you use to access the Teyo app are also collected. This includes the device type (e.g., iPhone, Samsung Galaxy), the operating system version (e.g., iOS 16.4, Android 13), the device identifier (such as IMEI for mobile phones or UUID for tablets), your IP address, and the browser type (if applicable). Moreover, our servers maintain logs of your app sessions, recording details such as login times, logout times, and any error messages that occur during your usage.

3. How We Use Your Information

3.1 To Provide and Improve the App

Your personal and usage data play a crucial role in customizing the Teyo app to meet your specific needs. By analyzing your behavior within the app, we can optimize the layout of features, introduce new and relevant functions, and enhance the overall performance. For instance, if many users often use the app's photo - editing feature, we may invest in improving and expanding this functionality.

3.2 For Customer Support

Your contact information, especially your email address, is used to offer customer support. If you encounter any issues with the app, have questions about its features, or need assistance with in - app purchases, our support team will use this information to communicate with you and resolve your concerns. We aim to provide prompt and efficient support to ensure your satisfaction with the Teyo app.

3.3 To Comply with Legal Obligations

We strictly adhere to all applicable laws and regulations, including the General Data Protection Regulation (GDPR) in relevant jurisdictions. This means that we handle your personal information in a legal, ethical, and transparent manner. We may be required to disclose certain information to regulatory authorities in response to legal requests, subpoenas, or investigations, but only to the extent permitted by law.

4. Data Sharing and Disclosure

4.1 Third - Party Service Providers

We collaborate with third - party service providers to ensure the smooth operation of the Teyo app. Payment processors are responsible for securely handling in - app purchase transactions, analytics companies help us analyze user behavior to improve the app, and cloud storage providers store our data infrastructure. These third parties are bound by contractual agreements to protect your data with the same level of care as we do. They are restricted from using your information for any purpose other than what is necessary to perform their services for us.

4.2 Aggregated and Anonymized Data

We may share aggregated and anonymized data about our user base with partners or for research purposes. This data does not contain any personally identifiable information. For example, we might share data on the overall usage patterns of a particular app feature across all users. This helps us and our partners gain insights into user trends, preferences, and app usage patterns, which in turn assist in making strategic decisions about app development and marketing.

4.3 Legal Requirements and Safety Concerns

In cases where we believe it is necessary to protect the safety and rights of our users, enforce our terms of service, or comply with legal requirements, we may disclose your information. This includes situations where we suspect illegal activity, such as violations of our UGC policies, or when required by law enforcement agencies with proper legal authorization.

5. User - Generated Content (UGC)

5.1 Prohibited UGC

The Teyo app is intended to be a positive and safe platform for all users, and thus we have strict regulations regarding user - generated content:

5.2 Monitoring and Enforcement

We have implemented a combination of automated and manual monitoring systems to review UGC uploaded to the Teyo app. If we detect any content that violates our prohibited UGC guidelines, we will take immediate action. This may involve removing the content without prior notice, issuing warnings to the user who posted it, suspending or terminating the user's account depending on the severity and frequency of the violations. In cases where the UGC involves illegal activities, we will cooperate fully with law enforcement agencies to ensure that appropriate legal action is taken.

6. Your Rights as a User

6.1 Right to Access and Rectify

You have the right to request access to the personal information we hold about you. You can contact us at Teyodevteam@opsmails.com to obtain a copy of your data and verify its accuracy. If you find any inaccuracies or incomplete information, you have the right to request that we correct or update it promptly.

6.2 Right to Erasure

Under certain circumstances, you may request the deletion of your personal information from our records. We will comply with such requests, subject to any legal obligations that may require us to retain specific data for a limited period, such as for accounting or legal compliance purposes.

6.3 Right to Object and Restrict Processing

You have the right to object to the processing of your personal information for specific purposes, or to request that we restrict the processing of your data. We will carefully consider your requests and take appropriate action in accordance with the law, while ensuring that the functionality of the Teyo app is not unduly affected for you or other users.

7. Data Security

We implement a comprehensive range of technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes using secure encryption technologies for data transmission and storage, regularly updating and patching our systems to address security vulnerabilities, and restricting access to your data within our organization to only those employees who need it for legitimate business purposes. However, it's important to note that no data security system is completely foolproof, and while we take all reasonable precautions, we cannot guarantee absolute security.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological advancements. We will notify you of any significant changes through in - app notifications, emails, or other appropriate means. Your continued use of the Teyo app after the changes have been announced indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or any other privacy - related matters, please feel free to contact us at Teyodevteam@opsmails.com. Our team is committed to addressing your inquiries and ensuring that your privacy is protected while you use the Teyo app.